Cancellation and Rescheduling Policy.
To ensure we can provide the best possible experience for all our clients, we ask for your understanding and cooperation with our cancellation and rescheduling policy.
24-Hour Notice Requirement
We require at least 24 hours’ notice for all cancellations or reschedules. Failure to provide this notice may result in a $50 charge and the loss of any deposit made for the appointment.No-Show Policy
Three (3) no-shows may lead to termination of our client relationship or a requirement for a deposit on all future appointments to secure your booking.Late Arrivals
Arriving 10 minutes or more past your scheduled appointment may require you to be rescheduled. This may also incur a $50 fee to compensate for the impact on our schedule and other clients.Cancellation and Rescheduling Methods
All cancellations and reschedules must be made online, over the phone, via text, or by leaving a voicemail. Missed calls without follow-up communication do not suffice and will not be considered valid cancellation notices.
Thank you for respecting these policies, which allow us to better serve all our clients.